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Shift Supervisor

2 months ago

Cape Coral, Florida, United States Goodwill Industries of Southwest Florida Full time
Job Summary

Goodwill Industries of Southwest Florida is seeking a highly skilled Shift Supervisor to join our retail team. As a Shift Supervisor, you will be responsible for leading a team of sales associates and ensuring the success of our store operations.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to our clients, ensuring a positive shopping experience.
  • Team Leadership: Supervise and train sales associates to meet production goals, merchandise standards, and customer service expectations.
  • Store Operations: Assist the Store Manager in achieving revenue, expense, and profit objectives, as outlined in the store's budget.
  • Inventory Management: Maintain accurate inventory levels, ensuring that merchandise is properly stocked and displayed.
  • Point of Sale and Donation Systems: Train staff on the correct use of point of sale and donation systems, office computer, and telephone.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: One year of retail sales experience preferred.
  • Skills: Ability to work in a fast-paced environment, excellent communication and leadership skills, and ability to lift up to 40 pounds.
Benefits
  • Health, Vision, and Dental Plans: Comprehensive health insurance package.
  • 403(b) Retirement Plan: Employer-matched retirement savings plan.
  • Paid Holidays: Enjoy paid time off for holidays and special occasions.
  • Personal Time Off (PTO): Accrued time off for vacation and personal use.
  • Employee Assistance Program: Confidential counseling services for employees and their families.
  • Store Discounts: Exclusive discounts on merchandise and services.
  • Tuition Reimbursement: Assistance with education expenses.
Workplace Values
  • Respect: Treat all people with dignity and respect.
  • Stewardship: Honor our heritage by being socially, financially, and environmentally responsible.
  • Ethics: Strive to meet the highest ethical standards.
  • Learning: Challenge each other to strive for excellence and continually learn.
  • Innovation: Embrace continuous improvement, bold creativity, and change.