Banquet Houseperson

5 hours ago

Coral Gables, Florida, United States HHM Hotels Full time

Overview

Opportunity: Banquet Houseperson

As a Banquet Houseperson, you will play a vital role in ensuring the smooth execution of meeting rooms and banquets at our hotel. Your attention to detail and ability to multitask will be essential in setting up, breaking down, and servicing meeting rooms according to established guest service and sustainability standards.

Potential Career Path

Banquet Server – Banquet Captain – Banquet Manager

Essential Job Functions

  • Set up meeting rooms according to banquet event order forms and documents to ensure set up meets guest expectations.
  • Transport awkward and heavy materials from storage area to meeting rooms in a safe manner using proper equipment.
  • Break down meeting rooms and return banquet items to storage closet in a neat and organized fashion.
  • Maintain established cleaning schedule of meeting rooms and ballrooms ensuring rooms are presentable at all times.
  • Respond to guest requests for service changes in room set up and assist with information requests regarding other areas of the hotel.
  • Handle guest complaints personally or if necessary seek assistance from supervisor.
  • Follow sustainability guidelines and practices related to HHM's EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma or equivalent preferred.
  • Previous banquet set up or customer service experience preferred.

Work Environment and Context

  • Work schedule varies and will include working on alternate shifts, holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, pushing, kneeling, or crouching.

What We Believe

At HHM Hotels, we believe in the importance of providing exceptional guest service and promoting sustainability in all aspects of our operations.

About Us

HHM Hotels is a leading hospitality company with a commitment to excellence and a passion for delivering exceptional guest experiences.

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