Insurance Customer Service Professional

4 days ago


Elmhurst, Illinois, United States Stolper Insurance Agency Inc Full time
Job Title: Insurance Customer Service Representative

Job Description:

At Stolper Insurance Agency Inc, we are seeking a highly motivated and customer-focused Insurance Customer Service Representative to join our dynamic team. As a key member of our team, you will play a critical role in maintaining customer relationships and ensuring clients receive top-tier service. Your primary responsibilities will include educating customers on insurance options, assisting with their inquiries, and helping them navigate their policies. This position offers a base salary between $42,000 and $52,000 annually, plus commission and bonus opportunities, with the potential for career progression and leadership roles.

Responsibilities:
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Establish and maintain strong customer relationships, providing follow-up as needed
  • Maintain a strong work ethic with total commitment to success each day
  • Treat each customer contact as a cross and up-sell opportunity including financial products

Requirements:
  • Results-oriented, goal-driven, and able to work independently without close supervision
  • Strong desire for a lasting career and an opportunity to grow within the agency
  • Confidence in your abilities and an optimistic outlook on the impact of your actions
  • Willingness to learn, gain necessary insurance licenses, and become proficient in our products and systems
  • Honest, hardworking, and committed to treating others with respect and responsibility
  • Ability to listen to customer challenges, present solutions, and gain their commitment
  • A passion for helping others and a desire to provide excellent service and quality products


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