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Engineering Lead, Engagement Infrastructure

2 months ago

Seattle, Washington, United States Highspot Full time

About Highspot

Highspot is at the forefront of revolutionizing the sales productivity landscape. Our mission is to enhance the way millions engage with sales enablement tools, and we are dedicated to developing innovative software that embodies excellence. We believe that a thriving workplace extends beyond mere tasks; it encompasses the principles the company upholds and how it genuinely reflects its values in practice. Therefore, we prioritize creating equitable environments for all our employees, fostering a culture where everyone experiences a profound sense of belonging and is empowered to effect change within their surroundings.

About the Role

In this position, you will oversee the Engagement Platform (EP) team, which plays a crucial role in connecting content with CRM data. You will face challenges such as establishing a robust infrastructure capable of handling extensive data volumes and leveraging AI to develop content relationships and recommendations.

As a Senior Manager of Software Engineering at Highspot, your role will involve inspiring, leading, and nurturing a team of skilled engineers within a significant product domain. You will apply your technical knowledge and proven leadership abilities to influence strategic decisions regarding our technical framework, team dynamics, operational processes, and engineering culture. Additionally, you will be a pivotal decision-maker within your product domain.

What You'll Do

  • Guide a team of engineers to execute the strategic vision of your product area, motivating and inspiring them to achieve their highest potential.
  • Collaborate effectively with key stakeholders in your product area, including Designers, Product Managers, and Technical Program Managers.
  • Work closely with Highspot's Partner Marketing team to align business objectives with technical aspirations.
  • Uphold and enhance Highspot's culture, ensuring that Engineering remains an inclusive and welcoming environment, while leading the tech industry in our commitment to diversity.
  • Utilize your technical expertise in collaboration with the Architects team to manage the evolution of Highspot's software; ensure our architecture and technology stack are optimized for hyper-growth, and support high availability and reliability across global data centers.
  • Deliver a product that prioritizes quality, security, and reliability, partnering with the DevOps team to create and maintain highly observable systems with effective metrics and actionable alerts.
  • Foster a collaborative atmosphere where engineers at all levels can contribute meaningfully.
  • Mentor and support the professional and technical growth of your engineering team.
  • Ensure that architects, stakeholders, and subject matter experts are appropriately engaged in decision-making processes.
  • Communicate decisions effectively within and outside your team.
  • Promote accountability through relevant performance metrics and timely feedback.

Your Background

  • 4+ years of experience in managing software engineering teams.
  • Hands-on engineering leader capable of diving into code when necessary.
  • Extensive experience in developing and scaling cloud-native applications and frameworks.
  • Strong background in building and maintaining both first-party and third-party integrations.
  • Proven track record in attracting and retaining top engineering talent from diverse backgrounds.
  • Demonstrated success as a collaborator who prioritizes team success over individual goals.
  • Entrepreneurial mindset, committed to delivering high-quality results.
  • Experience in greenfield development and successfully launching new products; experience in entering new markets is a plus.
  • Prior experience in designing and building scalable software products.
  • Deep understanding of the Software Development Life Cycle (SDLC) for SaaS applications.
  • Familiarity with modern object-oriented and functional programming languages.
  • Experience in developing software using dynamic languages such as Ruby or Python.

Equal Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.

If you resonate with this role, we encourage you to consider applying.