Claims Representative
4 weeks ago
The Cincinnati Insurance Companies is seeking a talented Field Claims Representative to join our team. As a Field Claims Representative, you will be responsible for investigating and evaluating multi-line insurance claims through personal contact to ensure accurate settlements.
This is an excellent opportunity for individuals who are passionate about providing exceptional customer service and have a strong desire to learn about the insurance industry.
Key Responsibilities:
- Conduct thorough claim investigations
- Interview insureds, claimants, and witnesses
- Consult police and hospital records
- Evaluate claim facts and policy coverage
- Inspect property and auto damages and write repair estimates
- Prepare reports of findings and secure settlements with insureds and claimants
- Use claims-handling software, company car and mobile applications to adjust loss in a paperless environment
- Provide superior and professional customer service
Requirements:
- Be available and communicative during regular business hours
- Have a desire to learn about the insurance industry and provide a great customer experience
- Be able to work unsupervised
- Have excellent verbal and written communication skills
- Have strong interpersonal skills
- Have excellent problem-solving, negotiation, organizational, and prioritization skills
- Be prepared to follow-up with others in a timely manner
- Have a valid driver's license
Benefits:
- Company car
- Company stock options, including Restricted Share Units and Incentive based stock options
- Paid time off (PTO)
- 401K with 6% company match
What We Offer:
The Cincinnati Insurance Companies is committed to providing a supportive and inclusive work environment. We offer a range of benefits and amenities to support the well-being and satisfaction of our associates.
Our company is dedicated to providing equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law.
Learn more about our benefits and amenities packages.
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