Claims Representative

4 weeks ago


Schaumburg, Illinois, United States The Cincinnati Insurance Companies Full time
Make a meaningful impact in the insurance industry

The Cincinnati Insurance Companies is seeking a talented Field Claims Representative to join our team. As a Field Claims Representative, you will be responsible for investigating and evaluating multi-line insurance claims through personal contact to ensure accurate settlements.

This is an excellent opportunity for individuals who are passionate about providing exceptional customer service and have a strong desire to learn about the insurance industry.

Key Responsibilities:
  • Conduct thorough claim investigations
  • Interview insureds, claimants, and witnesses
  • Consult police and hospital records
  • Evaluate claim facts and policy coverage
  • Inspect property and auto damages and write repair estimates
  • Prepare reports of findings and secure settlements with insureds and claimants
  • Use claims-handling software, company car and mobile applications to adjust loss in a paperless environment
  • Provide superior and professional customer service

Requirements:
  • Be available and communicative during regular business hours
  • Have a desire to learn about the insurance industry and provide a great customer experience
  • Be able to work unsupervised
  • Have excellent verbal and written communication skills
  • Have strong interpersonal skills
  • Have excellent problem-solving, negotiation, organizational, and prioritization skills
  • Be prepared to follow-up with others in a timely manner
  • Have a valid driver's license

Benefits:
  • Company car
  • Company stock options, including Restricted Share Units and Incentive based stock options
  • Paid time off (PTO)
  • 401K with 6% company match

What We Offer:

The Cincinnati Insurance Companies is committed to providing a supportive and inclusive work environment. We offer a range of benefits and amenities to support the well-being and satisfaction of our associates.

Our company is dedicated to providing equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law.

Learn more about our benefits and amenities packages.

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