Claims Field Representative
3 days ago
At The Cincinnati Insurance Companies, we prioritize people and apply the Golden Rule to our daily operations. We're seeking exceptional individuals to join our talented team.
Our VisionWe strive to be the best company serving independent agents, providing service-oriented, ethical, knowledgeable, and caring associates who are the heart of our vision.
Protecting Families and BusinessesWe help prevent or recover from losses, protecting families and businesses with expertise and care.
Join Our TeamAs a Field Claims Representative, you'll investigate and evaluate multi-line insurance claims, ensuring accurate settlements. You'll work independently, interviewing insureds, claimants, and witnesses, and consult police and hospital records.
Key Responsibilities- Complete thorough claim investigations
- Interview insureds, claimants, and witnesses
- Consult police and hospital records
- Evaluate claim facts and policy coverage
- Inspect property and auto damages and write repair estimates
- Prepare reports of findings and secure settlements with insureds and claimants
- Use claims-handling software, company car, and mobile applications to adjust loss in a paperless environment
- Provide superior and professional customer service
- Availability and communication during regular business hours
- Desire to learn about the insurance industry and provide a great customer experience
- Ability to work unsupervised
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Excellent problem-solving, negotiation, organizational, and prioritization skills
- Preparedness to follow-up with others in a timely manner
- A valid driver's license
- Company car
- Company stock options, including Restricted Share Units and Incentive-based stock options
- Paid time off (PTO)
- 401K with 6% company match
Many departments at our Headquarters in Fairfield, Ohio, offer hybrid work options, empowering associates to work from home several days a week.
Embracing DiversityWe welcome and value a diverse workforce, providing equal employment opportunity to all qualified persons without regard to race, creed, color, sex, including sexual orientation, gender identity, and transgender status, religion, national origin, age, disability, military service, veteran status, pregnancy, AIDS/HIV or genetic information, or any other basis prohibited by law.
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