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Customer Experience Specialist

2 months ago

Washington Highlands Washington DC, United States Sézane Full time

About Sézane

We are a fashion brand that values innovation, creativity, and quality. As we continue to grow in North America, we are seeking talented individuals who share our passion for excellence and customer satisfaction.

Job Summary

We are looking for a Sales Consultant to join our team in the US. As a Sales Consultant, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and ensuring that each client's experience is memorable and exceptional.

Key Responsibilities

  • Represent the brand by interacting with clients in their shopping experience at the store.
  • Maintain a high level of customer service, product knowledge, and basic operational procedures.
  • Cultivate and maintain excellent client relationships with consistent follow-up as needed.
  • Assist with inventory and special projects as needed.
  • Ensure visual standards are maintained.

Requirements

  • Minimum of 3-5 years of fashion retail experience or customer service roles.
  • Strong attention to detail with the ability to multitask is a must.
  • Team player and positive attitude.
  • Flexible schedule is preferred and open availability on weekends is required.
  • Excellent interpersonal and communication skills are a must.

Benefits

$23 per hour

Plus a competitive benefits package