Clinical Equipment Support Specialist

3 weeks ago


Colleyville, Texas, United States Matrix Management Company Llc Full time
Job Overview

We are looking for a Clinical Equipment Support Specialist to become a vital part of our organization. In this role, you will assist clients by delivering product knowledge and service details while addressing technical challenges.


Key Responsibilities:
  • Respond to customer inquiries and resolve complaints efficiently.
  • Offer comprehensive information regarding our products and services.
  • Diagnose and rectify product-related issues and concerns.
  • Maintain accurate records of customer interactions and updates.
  • Continuously enhance your understanding of our evolving product offerings.

Qualifications:
  • Previous experience in customer service, sales, or a related area is advantageous.
  • Strong ability to establish rapport with clients.
  • Capability to manage multiple tasks and prioritize effectively.
  • Exhibit a positive and professional attitude.
  • Exceptional written and verbal communication skills.

Company Overview

Matrix Management Company Llc is a leading medical distributor, representing some of the most esteemed brands in the orthopedic device sector.



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