Sales and Service Manager

5 days ago


Fargo, North Dakota, United States Buff City Soap Franchise Full time

Buff City Soap Franchise is seeking a highly motivated Sales and Service Manager to join our team in Fargo. As a key member of our team, you will be responsible for leading daily operations, supervising Makery staff, and driving store performance to meet or exceed productivity goals.

About the Role

This leadership position involves managing daily operations, supervising Makery staff, and driving store performance to meet or exceed productivity goals. The ideal candidate will possess strong leadership skills, be able to motivate and train team members, and demonstrate a client-centric approach to sales and service.

Responsibilities
  • Manage daily Makery operations, ensuring a high-energy environment that prioritizes exceptional client service.
  • Supervise Makery staff, providing coaching, training, and feedback to improve their daily performance.
  • Establish clear goals and objectives for team members.
  • Manage and track stock of raw materials, finished products, and supplies.
  • Generate sales reports, maintain inventory, and assist with other Makery Manager functions.
  • Collaborate with the Store Manager to control top-line revenue and expenses.
Requirements
  • College education preferred but not required.
  • Management and/or sales experience preferred.
  • Able to communicate effectively at all levels.
  • Skilled trainer, motivator, and leadership qualities desired.
Compensation and Benefits

The estimated salary for this role is $55,000 - $65,000 per year, depending on experience. Additionally, we offer competitive bonus plans, flexible scheduling, employment growth opportunities, and comprehensive benefits packages.


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