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Installation Specialist

2 months ago


Forest Park, Georgia, United States Illinois Alarm Full time
Job Overview

We are seeking a highly motivated and experienced Service Technician to join our team at Illinois Alarm. As a Service Technician, you will be responsible for installing and servicing burglar alarms, fire alarms, camera systems, access control, and intercom systems.

Key Responsibilities:

  • Install and service security systems to ensure optimal performance and functionality.
  • Provide exceptional customer service and support to our clients.
  • Work collaboratively with our team to ensure high-quality installations and service.
  • Meet or exceed sales and service targets.
  • Stay up-to-date with industry developments and advancements in security technology.

Requirements:

  • Must possess a State of Illinois Permanent Employee Registration Card (PERC) or have the ability to obtain one.
  • Ability to communicate effectively in both written and verbal formats to clients and office staff.
  • Ability and willingness to adhere to all Illinois Alarm installation and employment policies.
  • Minimum of 3 years of experience in the low-voltage industry.
  • Proven expertise in installing and servicing burglar alarms, fire alarms, and camera systems.
  • Ability to use a computer and familiar with Microsoft Word, Outlook, and Excel.
  • Attention to detail and time management skills.
  • Ability to read blueprints.
  • Knowledge of National Electrical Code, NFPA 72 & 101, International Building Code, or the ability to learn.
  • Ability to work independently with minimal supervision.
  • Ability to drive in all-weather conditions.
  • Ability to lift packages and equipment boxes from 5 lbs. to 50 lbs. if necessary.
  • Ability to perform on-call service (after hours, weekends, holidays on request).
  • NICET Level 1 certification preferred; if not certified, must be able to obtain NICET Level 1 within 18 months of hire.

What We Offer:

  • Competitive pay.
  • Service vehicle, company cell phone, iPad, laptop, and uniforms provided.
  • 40 hours of paid time off (PTO).
  • Holiday pay.
  • Continued education paid for by Illinois Alarm.
  • Comprehensive health care benefits through Blue Cross Blue Shield, 100% paid for by Illinois Alarm.
  • Dental and vision coverage through Delta Dental & Delta Vision, 100% paid for by Illinois Alarm.
  • Company-paid life insurance policy.
  • Custom bonus policy offering additional PTO, which can be used or paid out at the end of each year.

About Us:

Illinois Alarm is a leading provider of electronic life safety and security solutions. We are dedicated to providing exceptional service to our clients and are committed to building strong relationships with our customers. We are a family-owned and operated company with a fun and exciting company culture.

Our Code of Professional Ethics:

  • We acknowledge our responsibility to our clients, to be fair and candid in the evaluation of their protective system requirements, to provide the best system available consistent with their economic considerations.
  • We acknowledge our responsibility to public protection agencies, to assist them in every way in the performance of their duties.
  • We acknowledge our responsibility to our industry, to strive continuously to improve our competence and the quality of our service, so we may enhance our clients' protection.
  • We acknowledge our responsibility to our business associates, employees, suppliers, competitors, or others to be honest and courteous in all our dealings.
  • We acknowledge the trust placed in us by others, particularly our clients, and therefore we will always be guided by a spirit of honor and fairness in all our activities.