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Call Center Support Specialist

3 weeks ago


Phoenix, Arizona, United States Every Word Code Full time

Job Overview:

We are looking for a dedicated and customer-focused Call Center Support Specialist to join our team at Every Word Code. This is a full-time opportunity based in Phoenix, AZ, offering a competitive salary of $45,000 per year.

Job Description:

  • Handle inbound and outbound calls, providing exceptional customer service and resolving customer inquiries and issues efficiently.
  • Assist customers with troubleshooting and resolving service-related issues.

Required Skills and Qualifications:

  • A high school diploma or equivalent is required, with an associate degree or relevant certification being a plus.
  • Excellent verbal and written communication skills are essential.
  • Strong problem-solving abilities and proficiency in using CRM software and basic computer applications are necessary.

Company Benefits:

  • Comprehensive health, dental, and vision insurance.
  • Paid time off and holidays.
  • Retirement plan with company match.
  • Professional development opportunities.