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Call Center Support Specialist
3 weeks ago
Job Overview:
We are looking for a dedicated and customer-focused Call Center Support Specialist to join our team at Every Word Code. This is a full-time opportunity based in Phoenix, AZ, offering a competitive salary of $45,000 per year.
Job Description:
- Handle inbound and outbound calls, providing exceptional customer service and resolving customer inquiries and issues efficiently.
- Assist customers with troubleshooting and resolving service-related issues.
Required Skills and Qualifications:
- A high school diploma or equivalent is required, with an associate degree or relevant certification being a plus.
- Excellent verbal and written communication skills are essential.
- Strong problem-solving abilities and proficiency in using CRM software and basic computer applications are necessary.
Company Benefits:
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- Retirement plan with company match.
- Professional development opportunities.