Director of Software Delivery and Operations

4 weeks ago


Reston, Virginia, United States SyllogisTeks Full time

About the Role

We are seeking a highly skilled and experienced Director of Software Delivery and Operations to join our team at SyllogisTeks. As a key member of our leadership team, you will be responsible for overseeing the delivery of software projects and ensuring the success of our clients.

Key Responsibilities

  • Manage a team of project and delivery managers to ensure the successful delivery of software projects.
  • Develop and implement business process improvements to increase visibility and enhance the outcome of workflows related to the customer lifecycle, project management, and customer success.
  • Oversee daily activities within the delivery organization to ensure efficient and effective operations.
  • Communicate effectively with customers to build trusted relationships and ensure their needs are met.
  • Develop and implement strategies to drive customer success and project health.

Requirements

  • Bachelor's degree in technology, project management, or finance; master's degree preferred.
  • 10+ years of experience in operations in consulting, systems integrators, or a cloud-focused technology or software organization, with at least 3 years in a people management role.
  • Proven record of successfully managing multiple projects or programs at a high growth company, including responsibility for project budget/margin and profitability.
  • Excellent leadership, interpersonal, and communication skills, with the ability to collaborate effectively with diverse teams and stakeholders.

What We Offer

  • Comprehensive medical, dental, vision, and life insurance through United Healthcare.
  • Three (3) weeks of paid time off annually, not including eight (8) paid company holidays.
  • Monthly professional development funds.

Fully remote work environment, with local co-working options.



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