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Event Technology Support Specialist

2 months ago


Ridgefield, Connecticut, United States Legends Full time

Company Overview

Legends is a comprehensive agency dedicated to providing solutions for iconic brands. We tackle each initiative with our multi-faceted service approach. Our Global Planning, Global Sales, and Hospitality service solutions work in unison on every project to guarantee success across our diverse verticals, which include professional sports, collegiate events, attractions, entertainment, international engagements, and conventions.

Our greatest asset is our team. It is our expertise that defines Legends. Having firsthand experience on the team, business, or athletic department side fuels our commitment to crafting effective solutions for our partners. Collectively, our leadership boasts extensive experience in sales and sponsorship, analytics and valuation, hospitality, and operations.

Responsibilities

• Provide tier 1 support for all point-of-sale system issues and escalate as needed.

• Initiate and implement enhancements within areas of responsibility.

• Conduct venue inspections to ensure all systems are functioning properly before and during events.

• Replace faulty hardware prior to, during, and after events.

• Diagnose software, firmware, and hardware malfunctions and damages.

• Maintain comprehensive knowledge of the organization and adhere to all established standards and practices.

Qualifications

Strong analytical and problem-solving abilities; demonstrated capacity to organize, manage, and complete multiple tasks efficiently and timely; excellent verbal and written communication skills with the ability to build and maintain effective working relationships with all internal and external stakeholders.

• Must be adaptable to immediate changes in the environment.

• Highly effective oral presentation and written communication skills.

• Proficient in Microsoft applications, including operating systems and office software.

• Ability to remain on feet and walk long distances.

• Capability to lift at least 50 lbs. Pay rate: $

Adhere to safe work practices, comply with all safety policies and regulations, complete company-wide safety training, and any additional job-specific safety training.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.