Local Success Coach
2 weeks ago
We are seeking a highly motivated and organized Local Success Coach to join our team at Go Au Pair Operations LLC. As a Local Success Coach, you will play a vital role in supporting our Host Families and Au Pairs in your area, building strong relationships, and promoting cultural exchange.
Key Responsibilities:
- Provide information and support to families during the matching process
- Explain regulations, policies, and rules to Host Families & Au Pairs
- Conduct in-home family interviews/site visits to confirm families understand the program regulations
- Conduct in-home orientations upon arrival of a new Au Pair
- Conduct monthly phone and in-person communications with families and Au Pairs
- Organize cultural events in the local area for Au Pairs
- Work with headquarters staff as a team to support families and Au Pairs
- Develop personal relationships with families and Au Pairs and maintain high-quality communication
- Execute marketing initiatives coordinated with headquarters
- Assist during crisis and conflict situations quickly and professionally
Requirements:
- Excellent communication and people skills
- Strong attention to detail
- High energy, enthusiasm, and motivation
- Access to a home computer/laptop
- Access to internet & car
- Interest in international exchange and education
Training and Onboarding:
To become knowledgeable about the Au Pair Program and learn how to perform your LSC tasks, you'll need about a year's worth of experience. This year-long training process will help you learn about Go Au Pair, the Au Pair program, the rules, and regulations families follow, and how to perform ongoing LSC tasks to support your area.
Compensation:
Your compensation is organized into tiers based on the total number of active families in your service area. The estimated yearly compensation for a cluster this size is up to $4,500. If you are able to grow your cluster to at least 11 families, this will increase your estimated hours to 3.0 per week and 161 hours per full year. The estimated yearly compensation for a cluster this size is $9,300.
About Us:
Go Au Pair Operations LLC is one of the top Au Pair agencies in the country with over 30 years of experience doing business in the child care industry. Our Au Pair Agency is one of the original agencies designated by the U.S. Department of State. The International Au Pair Association (IAPA) has awarded 3 of our Au Pairs as the IAPA Au Pair of the Year award – most recently in 2022.
How to Apply:
Please send a Cover Letter and resume to LARCoord@goaupair.com
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