Customer Service Representative

6 days ago


Edgewater, New Jersey, United States Carroll Independent Fuel Co. Full time
Job Summary:

The Customer Service Representative plays a vital role in delivering exceptional customer experiences at our store. As a key member of our team, you will be responsible for providing top-notch service to all customers, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:
  • Provide superior customer service, greeting, assisting, and thanking each customer.
  • Respond to customer requests in a timely and professional manner.
  • Support and follow all safety and security initiatives.
  • Ensure proper cash handling and execute POS and cash bank procedures.
  • Adhere to store operations procedures, policies, and guidelines.
  • Effectively communicate with store management and team members.
Requirements:
  • Must be at least 16 years old.
  • Strong focus on customer service and working with people.
  • Strong commitment to teamwork and communication.
  • Ethical, honest, trustworthy, respectful, compassionate, supportive, and patient.
  • Ability to lift up to 50 lbs.
  • Reliable transportation.
Working Conditions:

This role requires working in a retail environment with occasional exposure to unpleasant working conditions, including dust, extreme temperatures, and potential contact with petroleum and/or cleaning products.

Spends the majority of the shift standing with frequent bending and lifting.



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