Assistant General Manager

2 months ago


Pigeon Forge, United States Springhill Suites Pigeon Forge Full time
Job Description

We are seeking a highly motivated and dynamic individual to join our team as an Assistant General Manager at Springhill Suites Pigeon Forge. As a key member of our leadership team, you will play a crucial role in directing and coordinating hotel activities to achieve optimal efficiency and economy of operations.

Key Responsibilities:
  • Leadership and Supervision: Assist the General Manager in supervising department heads and maintaining positive relations with staff through timely and complete communication.
  • Goal Setting and Progress Monitoring: Analyze department goals with each head and monitor progress on a set schedule, reporting achievements and problem areas to the General Manager.
  • Guest Experience: Ensure a positive guest experience through quality and safety of the hotel product.
Requirements:
  • Management Experience: 1-2 years of leadership/management experience preferred.
  • Guest Service Experience: At least 3-5 years of hospitality experience is preferred.
  • Education: College degree preferred but not required.
  • Skills: Positive attitude, attention to detail, team player, organizational skills, professional written and verbal communication, ability to walk and stand up to 100% of shift, and ability to lift, carry, push and pull up to 25 lbs.

We are an equal opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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