Executive Housekeeping Assistant

4 weeks ago


Pigeon Forge, United States Residence Inn Pigeon Forge Full time
Job Description

We are seeking a highly skilled and motivated Assistant Executive Housekeeper to join our team at Residence Inn Pigeon Forge. As a key member of our housekeeping team, you will be responsible for ensuring the highest level of cleanliness and quality in our guest rooms and public areas.

Responsibilities:
  • Assign rooms for Housekeepers and provide support for deep cleaning tasks
  • Partner with Maintenance to ensure Housekeeping supplies are fully stocked and available
  • Verify the accuracy of cleaned rooms in the computer system
  • Maintain and log lost and found items
  • Ensure all storage areas are secure and locked
  • Oversee Housekeeping's use of the time clock and ensure accurate punches
  • Coordinate linen supplies for Housekeepers
  • Assist in training new Housekeepers and provide support for terminations
  • Ensure cleaned rooms meet our high standards and regulations
  • Respond promptly to guest inquiries and escalate to the General Manager as needed
Requirements:
  • Excellent guest service skills, including honesty, a positive attitude, and a commitment to servicing guests
  • Ability to seek out work and take initiative to speak with guests
  • General knowledge of safety, security rules, and procedures
  • Excellent planning and organizing skills
  • Ability to adapt leadership style and management approach to meet goals
  • Effective communication skills, both written and oral
  • Ability to stand or walk for extended periods
  • Authorization for a pre-employment National Crime Background check

We are an equal opportunity employer and prohibit discrimination and harassment of any type. We offer a competitive salary and benefits package, including FREE MDLIVE telehealth, employee referral program, travel discounts, paid PTO, and daily pay through our partner ZayZoon.


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