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Customer Service and Sales Manager

2 months ago

Fullerton, California, United States Venatic, Inc Full time
Unlock Your Potential as a Customer Service and Sales Manager

At Venatic, Inc, we're committed to empowering our team members to excel in their roles. As an Entry Level Customer Service and Sales Manager, you'll play a vital part in helping our clients achieve their customer acquisition goals.

Key Responsibilities:
  • Customer Interaction: Engage with customers to provide information, address concerns, and resolve inquiries about our product offerings.
  • Enrollment and Provider Services: Assist members in enrolling and accessing provider services.
  • Issue Resolution: Follow up on unresolved customer inquiries and complaints, ensuring effective communication and resolution.
  • Research and Analysis: Conduct research on billing inquiries and claims to provide accurate service.
  • Liaison and Communication: Act as a liaison between members and various departments to address concerns and ensure seamless communication.
Requirements:
  • High Energy and Motivation: Maintain a high energy attitude and be open to learning and growth.
  • Team Dynamic: Strive for growth and development in a team environment.
  • Management Training: Be open to management training and development opportunities.

We're looking for individuals who are passionate about delivering exceptional customer experiences and driving sales growth. If you're a motivated and team-oriented individual, we encourage you to apply for this exciting opportunity.