Food and Beverage Operations Manager

2 weeks ago


Perryville Maryland, United States Hollywood Casino Perryville Full time
Job Summary

We are seeking a highly skilled and experienced Food and Beverage Operations Manager to join our team at Hollywood Casino Perryville. As a key member of our operations team, you will be responsible for overseeing the daily management of our food and beverage outlets, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Supervise and manage food and beverage outlets, including restaurants, bars, and cafes
  • Develop and implement operational strategies to improve customer satisfaction, sales, and profitability
  • Manage staff schedules, training, and performance, ensuring compliance with company policies and procedures
  • Monitor and control inventory, labor costs, and expenses, achieving budget targets
  • Collaborate with cross-functional teams to drive business growth, improve processes, and enhance customer experience
  • Ensure compliance with all regulatory requirements, including food safety and sanitation standards
  • Develop and maintain relationships with suppliers, vendors, and partners to drive business growth and improve operational efficiency
Requirements
  • Bachelor's degree in Hospitality, Business Administration, or related field
  • Minimum 2 years of experience in food and beverage management, with a proven track record of success
  • Excellent leadership, communication, and interpersonal skills
  • Ability to work in a fast-paced environment, with a focus on customer satisfaction and sales growth
  • Strong analytical and problem-solving skills, with the ability to drive business results
  • Proficiency in Microsoft Office, with experience in inventory management and labor scheduling software
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

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