Shift Lead

6 days ago


Calabasas, California, United States California Locations Full time
Job Description

At California Locations, we are seeking a skilled Shift Lead to join our team. As a Shift Lead, you will be responsible for educating customers on our drinks menu, making recommendations based on their preferences, and upselling special items. You will also be responsible for taking orders, preparing beverages, and serving food and pastries.

Key Responsibilities:

  • Greet customers and provide them with drink menus
  • Take orders and prepare beverages according to recipes
  • Serve food and pastries, and receive and process payments
  • Keep the bar area clean and maintain stock of clean cups and plates
  • Check brewing equipment and report any maintenance needs
  • Comply with health and safety regulations and communicate customer feedback to managers
  • Monitor ingredient quality and alert management to any issues
  • Process payments accurately and follow register procedures
  • Collaborate with team members to ensure smooth operations
  • Continuously learn about coffee and share knowledge with customers
  • Adhere to company policies, including safety and quality standards
  • Be flexible and adapt to changing priorities
  • Create a welcoming atmosphere and engage with customers positively

Requirements:

  • High school diploma or relevant training
  • Previous work experience as a Barista or Waitress
  • Hands-on experience with brewing equipment
  • Knowledge of sanitation regulations
  • Basic math skills
  • Ability to gauge customers' preferences
  • Excellent communication skills
  • Flexibility to work various shifts, holidays, and weekends

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