Breakfast Attendant

4 weeks ago

Raleigh, North Carolina, United States SREE Hotels LLC Full time
Breakfast Attendant Job Summary

We are seeking a highly motivated and customer-focused Breakfast Attendant to join our team at the Residence Inn by Marriott in the Brier Creek/RDU area of Raleigh. As a Breakfast Attendant, you will be responsible for preparing and serving the daily complimentary breakfast to our guests, ensuring that they have a 100% satisfying experience.

Key Responsibilities:
  • Provide exceptional customer service to all guests, ensuring their needs are met and exceeded.
  • Set up and maintain the breakfast buffet in an attractive, abundant-looking, organized, clean, and standardized presentation.
  • Take inventory of food, beverages, and supplies needed each day, teaming up with management on purchasing needs.
  • Prepare foods such as cut fruit, coffee, and juices from concentrates, using industrial kitchen equipment to heat and cook hot breakfast items.
  • Stock coffee, juice, and milk in machines or dispensers, setting up serving dishes/trays, utensils, cups, and other paper products.
  • Set out/arrange cold food such as sweet rolls, muffins, and cereal for self-service, clearing and cleaning tables as they are vacated.
  • Wipe up spills, remove trash, restock self-service food and supplies as needed, and wash serving equipment, returning it to proper storage area.
  • Return reusable food supplies to storage, maintaining a clean and organized workspace.
Requirements:
  • A minimum of 1 year of related experience working in a customer-facing position is required.
  • Ability to get to work on time as scheduled and work the early morning shift, with the breakfast area set up by 6 AM daily.
  • Ability to present a professional demeanor, both in appearance and communication skills.
  • Must have strong interpersonal skills to engage and interact with associates and guests.
  • ServSafe Certification preferred.
  • Must be able to multitask and prioritize tasks when needed.
  • Possess basic math, reading, and writing skills.
  • Must have strong written and oral communication skills.
  • Must have basic knowledge of the proper use, maintenance, cleaning of industrial kitchen equipment, and food preparation.
Job Setting and Physical Demands:
Employees in this position work primarily indoors, in a customer-facing environment, and must be able to provide excellent customer service at all times. Fluency in the English language and the ability to speak, hear, read, and write are required, as is the ability to work any hours/days of the week necessary to meet business requirements. Employees must be able to walk, stand, bend, and frequently lift up to 25 pounds.

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