Service Writer/Parts Coordinator

5 days ago


Long Beach CA USA, United States wm Full time
Job Summary

We are seeking a highly organized and detail-oriented Service Writer/Parts Coordinator to join our team at WM. This role will provide administrative support to departmental managers and assist in coordinating daily operations.

Key Responsibilities
  • Assist in troubleshooting and resolving safety, service, and operational issues.
  • Create, distribute, and close-out customer tickets on a daily basis.
  • Maintain and distribute department-related information on a daily basis.
  • Communicate with other supervisors and managers about operations and/or dispatch issues.
  • Complete and maintain various reports as directed by the department manager.
  • Use software tools to manage tasks such as procurement, time and attendance, safety incidents, and contract labor.
  • Assist with data collection and reporting required for incentive pay programs.
  • Assist with the processing of payments and other financial tasks as necessary.
  • Assist in the implementation of operational projects as needed.
  • Communicate with customers about service issues as needed.
  • Communicate with employees about scheduling and work assignments as needed.
  • May enter and maintain Service Machine SMART data on a daily basis.
Requirements
  • High school diploma or G.E.D. (accredited)
  • No prior work experience required
Work Environment

This role requires the ability to use motor coordination with finger dexterity, such as keyboarding and machine operation, most of the workday. The expected hourly rate for this position is $21.51-$30.13. Benefits include Medical, Dental, Vision, Life Insurance, and Short Term Disability, as well as a Stock Purchase Plan, Company match on 401K, and more. Our employees also receive Paid Vacation, Holidays, and Personal Days.


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