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Automotive Service Writer
2 months ago
- Greeting customers and assisting them with their service needs
- Writing up service orders and accurately documenting customer concerns and vehicle symptoms
- Communicating with the service technicians to ensure all necessary repairs are completed efficiently and accurately
- Providing estimates to customers for recommended services and obtaining approval before work is performed
- Maintaining a high level of customer satisfaction by ensuring all concerns are addressed and all work is completed to the highest standards
- Keeping track of service schedules and following up with customers to ensure their vehicles are properly maintained
- Providing excellent customer service and promoting a positive image of Fast Cars Ltd
To be successful in this role, you should have strong communication skills, a solid understanding of automotive systems, and the ability to multitask and prioritize in a fast-paced environment. Previous experience as a service writer or in a similar role is preferred. A passion for fast cars and a commitment to providing top-notch service is also essential.
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