Automotive Service Writer

2 months ago


Redondo Beach, United States Fast Cars LTD Full time
Job DescriptionJob Description

- Greeting customers and assisting them with their service needs

- Writing up service orders and accurately documenting customer concerns and vehicle symptoms

- Communicating with the service technicians to ensure all necessary repairs are completed efficiently and accurately

- Providing estimates to customers for recommended services and obtaining approval before work is performed

- Maintaining a high level of customer satisfaction by ensuring all concerns are addressed and all work is completed to the highest standards

- Keeping track of service schedules and following up with customers to ensure their vehicles are properly maintained

- Providing excellent customer service and promoting a positive image of Fast Cars Ltd

 

To be successful in this role, you should have strong communication skills, a solid understanding of automotive systems, and the ability to multitask and prioritize in a fast-paced environment. Previous experience as a service writer or in a similar role is preferred. A passion for fast cars and a commitment to providing top-notch service is also essential.



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