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Marketing Service Representative

2 months ago


Wilmington, Delaware, United States Theresa Heitter - State Farm Agent Full time
Job Summary

As a Marketing Service Representative with Theresa Heitter - State Farm Agent, you will play a vital role in providing exceptional customer service and supporting the growth of our business.

Key Responsibilities
  • Customer Service: Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Marketing Support: Work with the agent to establish and meet marketing goals, promoting State Farm insurance and financial service products to customers.
  • Administrative Support: Assist with managing the website and social media content, ensuring a strong online presence for the agency.
  • Team Collaboration: Maintain a strong work ethic and collaborate with the agent and other team members to achieve business objectives.
Benefits
  • Competitive Salary: Receive a competitive salary, plus commission and bonus opportunities.
  • Benefits Package: Enjoy a comprehensive benefits package, including health insurance, paid time off, and retirement savings options.
  • Professional Development: Participate in ongoing training and development opportunities to enhance your skills and advance your career.
Requirements
  • Customer Focus: Demonstrate a strong customer focus, with excellent interpersonal and communication skills.
  • Marketing Savvy: Show an interest in marketing products and services based on customer needs.
  • Organizational Skills: Possess strong organizational skills, with the ability to prioritize tasks and manage multiple projects.
  • Self-Motivation: Demonstrate self-motivation, with a strong work ethic and a commitment to achieving business objectives.