Marketing Service Representative

4 weeks ago


Wilmington, Delaware, United States Theresa Heitter - State Farm Agent Full time
Position Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Marketing Service Assistant. As a key member of our team, you will be responsible for providing exceptional customer service, working with our agent to establish and meet marketing goals, and helping to manage our website and social media content.

Responsibilities
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Work with the agent to establish and meet marketing goals, including developing and implementing marketing strategies to increase sales and customer engagement.
  • Assist the agent in managing the website and social media content, including creating and scheduling posts, responding to comments and messages, and analyzing engagement metrics.
  • Maintain a strong work ethic with a total commitment to success each and every day.
As a Marketing Service Assistant, you will receive...
  • Simple IRA
  • 401K
  • Salary plus commission/bonus
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency
Requirements
  • Interest in marketing products and services based on customer needs
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Pride in getting work done accurately and timely
  • Achieve mutually agreed upon marketing goals


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