Desktop Support Technician

4 weeks ago


Reston, Virginia, United States Demo - Maximus Full time
Job Summary

At Demo - Maximus, we are seeking a skilled Desktop Support Technician to join our team. As a Desktop Support Technician, you will provide technical support to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.

The ideal candidate will have a strong understanding of computer systems, hardware, and software, as well as excellent communication and problem-solving skills. You will be responsible for troubleshooting and resolving technical issues, providing training and guidance to employees, and maintaining accurate records of technical support requests.

Key Responsibilities
  • Provide technical support to employees, including troubleshooting and resolving technical issues
  • Install, configure, and maintain computer hardware and software
  • Provide training and guidance to employees on the use of computer systems and software
  • Maintain accurate records of technical support requests
  • Collaborate with other technical teams to resolve complex technical issues
Requirements
  • High school diploma or equivalent required
  • Minimum 2-4 years of experience in a technical support role
  • Strong understanding of computer systems, hardware, and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
About Us

Demo - Maximus is a leading provider of business process management and technology solutions. We are committed to delivering high-quality services to our clients and providing a positive work environment for our employees.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.



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