Savannah Customer Service Representative
19 hours ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Savannah. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through phone, email, and chat interactions.
Key Responsibilities:
- Handle customer inquiries and resolve issues in a timely and professional manner
- Provide product information and make recommendations to customers
- Upsell and cross-sell products and services to customers
- Collaborate with internal teams to resolve customer issues and improve customer satisfaction
- Meet or exceed performance metrics and sales targets
Requirements:
- High school diploma or equivalent required
- 1+ year of customer service experience preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet performance metrics
- Basic computer skills and proficiency in Microsoft Office
What We Offer:
- Competitive hourly rate and opportunities for advancement
- Comprehensive training program and ongoing support
- Collaborative and dynamic work environment
- Opportunities for professional growth and development
About MCI Careers:
MCI Careers is a leading provider of customer service solutions, dedicated to delivering exceptional customer experiences through our team of highly trained and motivated representatives. We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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