Area Manager

6 days ago

Atlanta, Georgia, United States ERMC Aviation LLC Full time

Job Summary:

The Area Pressure Washer Manager's role provides leadership to our growing team at multiple locations, by maintaining a high level of expectations of Pressure Washing and timely performance and completion of all assigned operational maintenance duties and other projects or tasks.

Key Responsibilities:

  • Conducts site inspections on a regular basis to ensure that each site is meeting company standards, including physically walking the site and recognizing potential problems before they become serious, and taking preventative and corrective action to ensure that all company policies, applicable laws, and compliance areas are being followed.
  • Works in conjunction with the Director of Operations to review and monitor the completion of all special projects being performed at designated sites.
  • Assists with the preparation of quotes and operating budgets for new contracts and existing contracts.
  • Evaluates all preventive maintenance, routine maintenance, operations, and all other maintenance programs on each site.
  • Responds to issues as requested by Senior Leadership.
  • Conducts quarterly maintenance audits of all defined sites in the area.
  • Uses a variety of hand and power tools, electric meters, and material handling equipment in performing duties.

Communication and Teamwork:

  • Assists in coordination of contract and in-house labor.
  • Assists Site Manager with interviews and testing of maintenance technicians. Assists Site Managers with orientation training of maintenance technicians. Intervenes in disputes between Site Management and vendors either by providing advice to Site managers or by assuming responsibility for reaching resolution.
  • Ensures that all personnel receive appropriate training. Delegates responsibility and authority as appropriate to facilitate staff development.
  • Reviews each site's performance weekly with Site Managers, promptly addressing any performance problems through coaching, training, redirection, or discipline. Promptly recognizes and encourages good performance.
  • Monitors site performance on an ongoing basis. Addresses performance issues immediately by working with the site manager to build a plan for correction.
  • Resolves elevated customer complaints and employee relations' issues in a manner that is in the mutual best interest of the company and the customer/employee.
  • Works as a team player and interacts with all internal and external customers in a friendly/efficient manner.
  • Other tasks and duties as assigned based on business need; evening and weekend on-call required.
  • Keeps management informed at all times in the areas of site conditions, customer complaints, and suggestions for improvement of site performance.
  • Reports any customers/contract policy violations to management.

Supervisory Responsibility:

  • As applicable, supervises, coaches, directs, trains, and evaluates staff; Prepares and conducts employee reviews and completes Quality Control inspections.
  • Works with Site Manager to develop specifications and continually evaluate service needs and performance in all areas of maintenance and management.
  • Pressure Washing Experience.
  • Must provide own hand tools.
  • Current and valid driver's license required and have a safe driving record. Must be able to clear an FBI background to include badging at Airports.
  • Willingness and ability to run errands to hardware store for maintenance supplies, cleaning supplies, or other items.
  • Excellent verbal, written, and presentation skills; Ability to communicate effectively with community tenants, vendors/external parties, and across corporate divisions.
  • A passion for the mission, vision, and values of ERMC Aviation.
  • Work/Office hours may vary due to the specific needs of the portfolio.

Travel:

  • This position requires frequent travel, more than 50%. Travel includes driving between different sites. Could require travel at intervals of 30+/- days at a time in support of new contract start-ups.

Job Type:

  • Full-time

Schedule:

  • Monday to Friday
  • Weekend availability
  • On call 24/7/365

Work setting:

  • Office
  • Outdoor work

Experience:

  • Maintenance: 10 years (Required)

License/Certification:

  • Driver's License (Required)

Work Location:

  • Open

Benefits:

  • ERMC Aviation offers a full range of benefit offerings for full-time employees, including medical, dental, vision, HSA, 401k, company-paid life insurance, supplementary life insurances, voluntary benefits (such as accident, cancer, hospitalization), and a college education savings plan. Additionally, as a member of the Unifi Service family of companies, we can participate in the significantly discounted flight benefits offered as well.

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