Field Operations Manager

5 hours ago


Alexandria, Virginia, United States Gladus LLC Full time
Job Title: Field Operations Manager

We are seeking a highly skilled and experienced Field Operations Manager to join our team at Gladus LLC. As a key member of our operations team, you will be responsible for leading and managing our field sales and support teams, ensuring the smooth execution of our business operations, and driving growth and profitability.

Key Responsibilities:

  • Manage and lead the field sales and support teams, ensuring they have the necessary resources and support to achieve their goals.
  • Develop and implement operational strategies and processes to improve efficiency, productivity, and customer satisfaction.
  • Conduct regular audits and assessments to identify areas for improvement and implement corrective actions.
  • Recruit, train, and manage a team of field staff, ensuring they have the necessary skills and knowledge to perform their duties effectively.
  • Collaborate with cross-functional teams, including sales, marketing, and customer service, to ensure seamless execution of business operations.
  • Monitor and analyze key performance indicators (KPIs) to measure team performance and identify areas for improvement.

Requirements:

  • Proven experience in field operations management, with a strong track record of success in leading and managing teams.
  • Excellent leadership, communication, and interpersonal skills, with the ability to build and maintain strong relationships with team members, customers, and stakeholders.
  • Strong analytical and problem-solving skills, with the ability to identify and implement process improvements.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
  • Fluency in Spanish and English required.

What We Offer:

  • Competitive salary and uncapped commission structure.
  • Quarterly bonuses for high performers.
  • Career advancement opportunities.
  • Health benefits (HRA).
  • 100% travel reimbursement (gas, parking, tolls).
  • Paid time off (PTO) and paid holidays.
  • Casual environment focused on teamwork.
  • Extensive industry and technology training.

Confidentiality and Non-Disclosure Agreement:

In order to share details on the product line and commission structure during the interview process, you may be asked to sign a confidentiality and non-disclosure agreement.

Gladus LLC is an equal opportunity employer that does not discriminate. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, gender, age, marital status, sexual orientation, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local laws.



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