Operations Manager
3 weeks ago
AKIMA is seeking an experienced Operations Manager to lead our Network and Systems Management team in Alexandria, VA.
Key Responsibilities:
- Serve as the primary point of contact for contractual issues and ensure the stable operation of enterprise networks and programs.
- Monitor and manage all aspects of programs to meet performance metrics set by the customer.
- Provide leadership, project planning, coordination, and day-to-day direction to complete assigned missions and meet program milestones.
- Manage multiple IT teams, including network, system administration, system security, and help desk teams.
- Analyze business practices to identify areas for process improvement and create project management templates.
- Provide management oversight of contract employees and foster a collaborative environment within the organization.
- Develop and maintain a staffing plan by recruiting and interviewing new contract personnel.
- Be available to assist teams with escalated production issues outside of regular working hours.
Requirements:
- A degree in computer science or a related field is preferred.
- Certified Project Management Professional (PMP) certification.
- At least 10 years of technical security, information technology, and managerial experience.
- Solid working knowledge of information technology, technical security systems, and Diplomatic Security standards.
- Excellent organizational skills, attention to detail, and verbal and written communication skills.
- Ability to work independently with minimal oversight.
- Top Secret clearance preferred, with a minimum of interim DoD Secret clearance.
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