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Customer Service Ambassador
2 months ago
About Circle K Stores, Inc.
We are a leading retail company seeking a highly skilled Customer Service Representative to join our team. As a Lead Customer Service Representative, you will be responsible for providing exceptional customer service and leading a team of customer service representatives.
Key Responsibilities:
- Provide top-notch customer service to ensure customer satisfaction and loyalty
- Lead a team of customer service representatives to achieve sales and customer service goals
- Develop and implement strategies to improve customer service and sales performance
- Collaborate with other departments to ensure seamless customer experience
Requirements:
- Excellent communication and interpersonal skills
- Ability to lead and motivate a team
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment