Retail Sales Manager

6 days ago


Laguna Beach, California, United States Rivian Full time
About Rivian

Rivian is a pioneering electric vehicle manufacturer dedicated to creating sustainable and adventurous experiences for its customers. Our mission is to empower people to explore the world while minimizing our impact on the environment.

Job Summary

We are seeking a seasoned retail leader to join our team as an Assistant Manager. As a key member of our sales team, you will be responsible for driving sales, supporting your team, and achieving operational excellence in our retail locations. You will partner with the location Manager to ensure effective implementation of our brand culture and business initiatives.

Key Responsibilities
  • Customer Experience: Ensure that every customer interaction is authentic, engaging, educational, and aligned with our mission, core values, and culture.
  • Event Planning: Collaborate with the Retail Operations and Programming teams to plan and execute events and activations that drive brand awareness, traffic, product education, retention, and conversion.
  • Market Analysis: Keep a pulse on the local market, tracking and reporting on business trends across local cohorts to inform our business decisions.
  • Performance Management: Own, track, and deliver on Key Performance Indicators (KPIs), ensuring the location team is invested in our company-wide strategic objectives.
  • Data Analysis: Collect, organize, and analyze data and anecdotal feedback to create impactful business reviews that highlight our retail KPIs and measures of success.
  • Financial Management: Meet or exceed location-level OKRs and financial plans, including KPI targets, labor budget, and overall location P&L goals.
  • Operational Excellence: Uphold the processes that allow the location team to seamlessly move a customer through the ownership funnel with the help of our digital commerce platform and CRM tools.
  • Team Management: Supervise location staff, including hiring, training, mentoring, coaching, and evaluating performance.
  • Compliance: Manage and maintain compliance with all local, state, and federal regulations as well as our company policy and procedures.
Requirements
  • 5+ years of experience in customer service; 1+ years supervisory experience required.
  • Retail, experiential/brand marketing, sales, hospitality, or similar fields highly preferred; Direct-to-Consumer business model a plus.
  • At least 21 years of age.
  • High School Diploma or GED required.
  • Extensive experience with P&L, POS, and CRM software.
  • Must have a valid driver's license in the state of residence and possess an exceptional driving record.
  • No drug or alcohol-related driving incidents in the last 3 years; No more than 1 serious moving violation in the last 3 years; No driving-related suspensions or revocation of Driver License within a 3-5 year period.
  • Ability to obtain and maintain local sales licenses if applicable in your state.
  • Ability and willingness to work weekends, evenings, and holidays with willingness to travel when required.
  • Excellent written and verbal language skills in English, additional languages a plus.
  • An obsessive approach to elevating the customer experience and commitment to taking every opportunity to over-deliver when it comes to delighting and interacting with our community.
  • Possess an entrepreneurial mindset and apply a scrappy and resourceful approach to everything you do.
  • Ability to build and maintain relationships, solicit cooperation, and achieve results through collaboration while managing multiple projects simultaneously in a fast-paced, high-growth environment.


  • Laguna Beach, California, United States Cox Communications Full time

    About the RoleCox Communications is seeking a highly skilled Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for creating exceptional customer experiences and driving sales growth.Key ResponsibilitiesExplain and demonstrate product capabilities to customersMeet or exceed targets for customer experience, sales,...


  • Laguna Beach, California, United States Crazy Shirts Full time

    Job OverviewLocationRetail StoreCompensation$16.00 per hourPosition Summary:At Crazy Shirts, our mission is to craft unique and unforgettable designs on high-quality merchandise that transports our customers to a perpetual vacation in their daily lives. The Sales Representative plays a vital role in achieving this mission by delivering exceptional customer...


  • Long Beach, California, United States SAS Retail Services Full time

    Key Responsibilities:As a Retail Merchandiser with SAS Retail Services, you will be responsible for ensuring that retail products are displayed and moved effectively to optimize sales opportunities for stores and their suppliers.Key Accountabilities:Product Movement: Ensure that products are moved and displayed in a way that maximizes sales...


  • Laguna Beach, California, United States Tompkins Flooring, Inc. Full time

    Position OverviewJoin our team at Tompkins Flooring, Inc. as a Flooring Sales Specialist. This full-time, on-site role is essential in helping customers discover the ideal flooring options tailored to their specific requirements.Key ResponsibilitiesCustomer Assistance: Guide clients in selecting the most suitable flooring products, ensuring their needs are...


  • Laguna Beach, California, United States CROSSMARK Full time

    Job Summary:CROSSMARK is seeking a detail-oriented and customer-focused individual to execute a variety of merchandise and product services at major retailers. As a part-time, flexible schedule allows for a great work-life balance, you'll have the opportunity to learn about your favorite local retailers and develop a strong understanding of their...


  • Laguna Niguel, California, United States Fleet Feet Full time

    About Fleet FeetFleet Feet is a leading retailer in the running industry, with over 260 stores and a robust e-commerce site. We pride ourselves on creating an inclusive environment that caters to runners and non-runners alike. Our team is passionate about delivering exceptional service and support to our customers, helping them find the right gear and...


  • Laguna Beach, California, United States Crazy Shirts Full time

    Job OverviewLocationRetail EnvironmentCompensation$16.00 per hourPosition Summary:The mission of Crazy Shirts is to craft unique and unforgettable designs on high-quality merchandise that transport our customers to a perpetual vacation in their daily lives. The Retail Sales Associate plays a vital role in achieving this mission by delivering exceptional...


  • Pismo Beach, California, United States SKECHERS Full time

    About the RoleSKECHERS is seeking a highly skilled and experienced Retail Store Manager to lead our team in meeting and exceeding sales plans. As a key member of our retail operations team, you will be responsible for coaching and mentoring the team in multiple retail skill-sets to elevate store performance.Key ResponsibilitiesLead the team in meeting and...


  • Huntington Beach, California, United States Tailored Brands Inc Full time

    Job Title: Retail Sales ConsultantAbout the Role:The Retail Sales Consultant is a key member of our sales team, responsible for delivering exceptional customer experiences and driving sales growth in our retail stores. As a sales professional, you will be the face of our brand, working closely with customers to understand their needs and provide personalized...


  • Huntington Beach, California, United States Apollo Retail Specialists Full time

    Apollo Retail Specialists, a leading retail solutions company, is seeking a skilled Retail Merchandising Specialist to join our reset/remodel team. As a key member of our team, you will play a crucial role in exceeding expectations in retail solutions.Key Responsibilities:Relocate, construct, dismantle, and adjust beams and shelving within store bays safely,...


  • Newport Beach, California, United States Equinox Full time

    Job Title: Retail Sales AssociateWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Equinox in Newport Beach. As a Retail Sales Associate, you will be responsible for providing an exceptional customer experience, driving sales, and maintaining a high level of product knowledge.Key Responsibilities:Sales and...


  • Laguna Hills, California, United States Howell Machine Inc Full time

    Assistant Store SupervisorPosition Overview:The Assistant Store Supervisor collaborates closely with the Store Manager to ensure all operational aspects of the retail establishment are effectively managed. This role is pivotal in learning the intricacies of overseeing daily functions and staff management while facilitating promotional activities supported by...


  • Laguna Niguel, California, United States Carter'sOshKosh Full time

    About the Role: As a Part-Time Retail Sales Supervisor, you will serve as the welcoming face of our brand for families. Your role will involve celebrating new parents and grandparents, introducing essential products for their little ones, and assisting them in preparing for significant milestones in their parenting journey. Key Responsibilities: Become a...


  • Laguna Hills, California, United States Howell Machine Inc Full time

    Assistant Store SupervisorPosition Overview:The Assistant Store Supervisor collaborates closely with the Store Manager to address all operational and retail requirements. This role involves learning to oversee daily activities and personnel while managing promotional initiatives supported by Howell Machine Inc.Key Responsibilities:Ensures store operational...


  • Laguna Hills, California, United States Howell Machine Inc Full time

    Assistant Store SupervisorPosition Overview:The Assistant Store Supervisor collaborates closely with the Store Manager to ensure the efficient operation of the retail establishment. This role involves learning to manage daily activities and personnel while facilitating promotional initiatives supported by Howell Machine Inc.Key Responsibilities:Achieves...


  • Manhattan Beach, California, United States Nati Trancas Malibu, Inc Full time

    Job OverviewBenefits:Performance-based bonusesEmployee discounts availableFlexible working hoursHealth insurance optionsPosition SummaryNati Trancas Malibu, Inc, a dynamic and expanding boutique retailer, is on the lookout for a skilled and professional Sales Supervisor to become part of our team. In the role of Sales Supervisor, you will operate under the...

  • Sales Expert

    1 day ago


    Laguna Beach, California, United States OluKai-Kaenon-melin-Roark Full time

    Job SummaryWe are seeking a highly skilled and motivated Sales Expert to join our team at OluKai-Kaenon-melin-Roark. As a Sales Expert, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.Key ResponsibilitiesCustomer Service: Engage with new customers, build immediate and...


  • Huntington Beach, California, United States The Men's Wearhouse, Inc. Full time

    Job Title: Retail Sales ConsultantJob Overview: As a Retail Sales Consultant at The Men's Wearhouse, Inc., you will be responsible for delivering a world-class customer experience in a fast-paced retail environment. You will engage with customers, build relationships, and provide personalized service to drive sales and meet business objectives.Key...


  • Newport Beach, California, United States SeaVees, Inc. Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at SeaVees, Inc. As a Retail Sales Associate, you will be the face of our brand and play a critical role in delivering an exceptional customer experience.Key ResponsibilitiesProvide exceptional customer service and build strong relationships with...


  • Laguna Beach, California, United States BillEase Full time

    About UsBillEase is a leading financial services company that offers innovative payment solutions to customers. Our mission is to provide a seamless and convenient shopping experience, catering to diverse lifestyles and preferences.The JobPlan and execute daily activities related to loan products at assigned retail locations.Promote all loan products to...