Airport Curbside Concierge Agent

6 days ago


North Charleston, South Carolina, United States Bags Full time
Job Summary

We are seeking a highly skilled and customer-focused Airport Curbside Concierge Agent to join our team at Bags. As a key member of our airport operations team, you will be responsible for providing exceptional service to our airline partners and their passengers.

Key Responsibilities
  • Check-in luggage for airline passengers and verify flight itineraries
  • Process payments for baggage handling and issue boarding passes
  • Provide general information to passengers about locations, directions, and flight information
  • Ensure luggage is properly tagged and secured according to TSA standards
  • Maintain a positive and friendly attitude in a fast-paced, high-volume environment
Requirements
  • At least 6 months of experience in a face-to-face guest service position
  • Data entry and/or computer experience preferred
  • Ability to communicate clearly with guests and clients
  • Ability to work in outside weather conditions
  • Knowledge of the airline or travel industry preferred
Physical Requirements
  • Ability to lift up to 70 lbs
  • Must be able to push luggage cages both empty and full
  • Standing for up to 8 hours at a time
  • Walking 50% of the time
Appearance Guidelines
  • Present a professional business-like image at all times
  • Adhere to company appearance guidelines


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