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Front Desk Associate

2 months ago

Florence, South Carolina, United States Sun Life Health Full time
Job Summary

Sun Life Health is seeking a highly organized and detail-oriented Front Desk Clerk to provide exceptional patient services and support to our clinical staff. As a key member of our team, you will be responsible for greeting patients, checking them in, and ensuring accurate patient information. Your excellent communication skills and ability to work in a fast-paced environment will make you a valuable asset to our organization.

Key Responsibilities
  • Verify patient information and ensure accuracy in our practice management system
  • Collect co-payments and fees, and reconcile cash counts at the end of each day
  • Answer incoming telephone calls and messages in a timely and professional manner
  • Route calls and messages to the appropriate medical staff member
  • Prepare and submit drawer counts, reconciliation forms, and balancing reports to the Accounting Department
  • Assist with scheduling appointments and creating charts and packets for new patients
  • Maintain patient confidentiality and protect clinic operations by following HIPAA requirements
Requirements
  • High school diploma or equivalency preferred
  • One year of experience as a cashier/receptionist in a medical facility or public contact position preferred
  • Bilingual preferred and may be required based on patient needs
What We Offer
  • Competitive salary: $17.50 per hour
  • Great company culture and work environment
  • Excellent benefits package, including medical, dental, and vision insurance
  • Generous paid time off and holidays
  • Opportunities for professional growth and development