Lead Field Technician

2 weeks ago


Detroit, Michigan, United States Strategic Staffing Solutions Full time
Job Title: Lead Field Technician

We are seeking a highly skilled and experienced Lead Field Technician to join our team at Strategic Staffing Solutions. As a Lead Field Technician, you will be responsible for providing technical support and maintenance for various Panasonic Toughbook devices and supporting infrastructure.

Key Responsibilities:
  • Basic Troubleshooting and repair of MDT devices
  • Primary Applications (ADMS ClickSoft) and Mapping within Primary Applications
  • MDT Diagnostic Tool (Netmotion) and Vehicle wiring
  • Voltage Checking and Desktop Apps (MDT Diagnosis Tool, MDT Printer setup, Mappoint, GT Viewer)
  • Hardware review of different MDTs and Review of docking solutions and reoccurring challenges
  • Bios Settings and General MDT repair (Replacement of CMOS, hard drive, screen protector, main battery, internal modem, internal GPS replacement)
Requirements:
  • Associates degree in a related field and 1-2 years of experience or a High School diploma or GED and 3-5 years of prior experience
  • Ability to lift 50 lbs and valid drivers license
  • Reliable transportation which can carry 300 lbs and customer support skills and phone skills
  • Knowledge and familiarity with PC setup and installation of software and ability to use basic test equipment
  • Provides 24 x 7 trouble response when needed and passes initial Department of Transportation (DOT) drug screens and random drug testing
The S3 Difference:

At Strategic Staffing Solutions, we are committed to building trusting relationships and delivering solutions that positively impact our customers, consultants, and communities. Our four pillars are to set the bar high for what a company should do, create jobs, offer people an opportunity to succeed and change their station in life, and improve the communities where we live and work through volunteering and charitable giving.

As an S3 employee, you're eligible for a full benefits package that may include medical insurance, dental insurance, vision insurance, 401(k) plan, vacation package, life & disability insurance plans, flexible spending accounts, and tuition reimbursement.


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