Pool F&B Supervisor

3 weeks ago


San Antonio, Texas, United States Pyramid Global Hospitality Full time
About the Role

The Pool F&B Supervisor is a key member of the Pyramid Global Hospitality team, responsible for overseeing the Topaz and Vista outlet to ensure optimum performance, exceptional guest service, and maximum profitability of all functions. This role requires a strong leader who can train and motivate staff to exceed goals, while maintaining the La Cantera Hill Country Resort Standards.

Key Responsibilities

• Maintains a commitment to customer service and guest satisfaction.
• Leads and supervises the outlet team.
• Prepares forecasts and reports and assists in the development of the food & beverage budget.
• Conducts daily lineups before each shift.
• Communicates all necessary information to the front and back of house staff for each shift.
• Ensures physical atmosphere and cleanliness of the restaurant, including inspecting tabletops and side stations.
• Takes initiative to develop and execute new promotions, events, etc.
• Responsible for daily report input and log book entries.
• Enforces high standards of hygiene and sanitation within the outlets.
• Tracks payroll and revenue daily.
• Ensures the security of monies, credit, and financial transactions.
• Establishes par levels for supplies and equipment.
• Supervises the performance, attendance, attitudes, appearance, and conduct of the team.
• Manages timely completion of performance appraisals.
• Monitors time punches in Timesaver, ensuring accurate payroll for all associates.
• Monitors and maintains the outlets' systems and equipment to ensure their optimum performance.
• Develops and implements controls for expense management.
• Implements strategies to continually improve revenues.
• Assists with the development, training, and inspiration of outlets staff for promotion.
• Provides prompt follow-up to all guest concerns.
• Assists the Director of Food & Beverage with the design and implementation of training programs.

Requirements

• High school diploma, GED, or the equivalent work experience required.
• Current Food Handler Certificate and TABC.
• Prior food and beverage experience preferred.
• Two or four year degree in field of choice preferred.
• At least three years supervisory food and beverage experience preferred.
• Prior Four or Five Diamond experience preferred.

What We Offer

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• Collaborative and dynamic work environment.
• Recognition and rewards for outstanding performance.
• Comprehensive training and support.
• Access to company-wide resources and tools.
• A chance to be part of a global hospitality company with a reputation for excellence.
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