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Maintenance Supervisor

2 months ago

San Antonio, Texas, United States Franklin Companies Full time
Lead Maintenance Position at Franklin Companies

Sutton Oaks, a multifamily apartment complex located in San Antonio, TX, is seeking an experienced maintenance professional to serve as Lead Maintenance. This role is responsible for ensuring the buildings and grounds are in good repair, providing a safe and attractive environment for residents, family members, and guests.

Key Responsibilities:
  • Participate in the recruitment and hiring of maintenance staff, ensuring new employees receive orientation and training.
  • Ensure staff conducts daily property walks to pick up litter, correct minor problems, and note areas in need of repair.
  • Perform scheduled preventive maintenance and document work completed.
  • Prioritize service calls according to urgency and assign staff or contractors to each job.
  • Maintain HVAC systems, ensuring comfortable temperatures throughout the community, and replace entire systems as assigned.
  • Ensure effective lighting systems and plumbing systems are in compliance with code and working properly at all times.
  • Maintain grounds and outdoor amenities, including swimming pools and playgrounds, and coordinate lawn service and other outdoor services as required.
  • Test fire protection systems as required by code and schedule regular inspections.
  • Test security systems on a regular basis and perform other testing as required by law.
  • Provide for proper removal and disposal of trash and manage the relationship with the waste disposal company.
  • Arrange for servicing of appliances and equipment for laundry rooms, kitchens, and elevators.
  • Assist with move-ins and move-outs, inspecting vacated units for damages and charge-backs to residents, and restoring units to move-in condition.
  • Purchase and order maintenance supplies, equipment, and contract services within budget.
  • Manage work schedules and daily staff assignments to meet the needs of the community and within budget guidelines.
  • Supervise assigned employees and provide ongoing performance coaching, conducting formal performance reviews according to company policy and procedure.
  • Review time and attendance records promptly on payroll day, ensuring PTO, hours worked, and holiday pay are correct, and review/approve time off requests.
  • Monitor attendance and punctuality and address problems promptly, controlling overtime and staffing agency expenses.
  • Ensure property compliance with local, state, and federal regulations, preparing for inspections from entities that oversee the community.
  • Maintain expertise in safety protocols, emergency response, and equipment such as fire suppression systems and annunciator panels.
  • Participate in required safety training and fire drills, rotating maintenance on-call duty and ensuring ongoing after-hours coverage.
Requirements:
  • Minimum of five (5) years of residential maintenance experience, including general plumbing, electrical, carpentry, and apartment make-ready.
  • Minimum of one (1) year of experience as a supervisor, assistant manager, or manager preferred.
  • Make-ready experience, own or provide basic hand tools, experience maintaining swimming pools, HVAC experience/training, and a valid driver's license.
  • Excellent time management skills and the ability to work independently, formal training and expertise in troubleshooting and repairing HVAC, and certification in one or more of the following: CPO, electrical, and/or EPA.

Bilingual English-Spanish preferred but not required.