Restaurant Operations Manager

4 weeks ago


Issaquah, United States Marles Inc Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Supervisor to join our team at Burgermaster. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Assist the manager in overseeing the operation of the restaurant, focusing on quality food and service.
  • Enforce policies and ensure employees are working in accordance with Burgermaster's core values.
  • Responsible for running the line, ensuring employees get their required breaks and mealtimes.
  • Assist with food costs by reducing or eliminating waste and prioritizing business needs.
  • Assist with labor costs by ensuring employees on the clock are working and the proper number of employees are working.
  • Assist with prep work and cleaning, including checklists.
  • Report issues of attitude, behavior, and attendance, ensuring situations are recorded and brought to the manager's attention.
  • Coordinate which station each team member is assigned to for the shift.
  • Act as the center of communication for the kitchen.
  • Attend Supervisor trainings as required.
Requirements
  • Strong supervisory and leadership skills.
  • Excellent interpersonal skills with a focus on customer service.
  • Excellent time management skills.
  • Excellent organizational skills and attention to detail.
  • Familiarity with food handling, safety, and other restaurant guidelines.
  • Proficient with Microsoft Office Suite or related software.
  • Strong oral and written communication skills, with Spanish language a plus.
Work Environment

The ideal candidate will be able to traverse all parts of the restaurant quickly, work in a fast-paced environment, and lift 50 pounds at times. The role requires the ability to work long hours, including nights and weekends, and be comfortable with a flexible schedule.

Compensation

The successful candidate will receive a competitive hourly wage of $22-$26, plus tips, and quarterly bonus potential. Benefits include 401(k), 401(k) matching, dental insurance, flexible schedule, health insurance, paid sick time, paid employee meal while on shift, and vision insurance.



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