Patient Access Coordinator
2 weeks ago
Career Opportunity at CCRM Fertility
We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at CCRM Fertility. As a Patient Access Representative, you will play a critical role in ensuring a positive and efficient experience for our patients. This is an excellent opportunity to work in a dynamic and supportive environment, where you will have the chance to make a meaningful impact on the lives of our patients.
Key Responsibilities- Greet and register patients, creating a welcoming atmosphere and ensuring a smooth entry into our facility.
- Process co-pays, procedure pre-payments, and past due balances in a timely and accurate manner.
- Schedule or reschedule patient appointments, identify no-shows, and communicate schedule changes promptly.
- Monitor correspondence, complete eligibility work queues, and protect confidential patient information.
- Answer phone calls, take messages, and forward as necessary.
- Mail patient information and education materials, and maintain the lobby appearance.
- High School Diploma or equivalent required.
- 1+ year of administrative experience, preferably in a healthcare setting.
- Previous experience with Athena or similar software is a plus.
- Ability to work weekends, evenings, and holidays on a rotating basis.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and dynamic work environment.
- A chance to make a meaningful impact on the lives of our patients.
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