Patient Access Coordinator

9 hours ago


Livingston, New Jersey, United States Colorado Center For Reproductive Medicine Full time
About the Role

We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Colorado Center For Reproductive Medicine. As a key member of our front office staff, you will play a critical role in ensuring a positive and efficient experience for our patients.

Key Responsibilities
  • Greet and register patients, answering any questions or providing general information
  • Scan insurance cards, picture identification, and prior medical records
  • Process co-pays, procedure pre-payments, and past due balances prior to scheduled services
  • Schedule or reschedule patient appointments, identify no-shows, and communicate schedule changes
  • Monitor correspondence, complete eligibility work queues, and protect confidential information
  • Answer phone calls, take messages, and forward as needed
  • Contact patients regarding missing paperwork and distribute patient information
  • Maintain lobby appearance, open the Care Center, and ensure building security
Requirements
  • High School Diploma or GED required
  • 1+ year administrative experience, preferably in reproductive medicine or women's health
  • Prior experience with Athena preferred
  • Ability to work weekends, evenings, and holidays on a rotating basis
What We Offer

As a valued member of our team, you will enjoy a competitive compensation package, including a base salary, annual bonus potential, and flexible work arrangements. Our rewards also include professional development opportunities, job training, and cross-training to support your growth and success.

Working Conditions

This role requires regular communication, sitting, and computer work, with occasional standing and walking. You will be required to have close visual acuity to perform tasks such as viewing a computer terminal and operating standard office equipment.



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