Customer Service Sales Representative

1 week ago


Manchester, New Hampshire, United States CarMax Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Sales Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.

Key Responsibilities
  • Provide exceptional customer service and support to customers throughout the sales process
  • Conduct vehicle condition assessments and communicate information to buyers
  • Check in and receive vehicles, complete daily scanning and reconciliation of vehicle inventory
  • Perform cosmetic inspections and ensure vehicles meet CarMax Quality Standards
  • Perform various administrative duties, including printing daily reports and maintaining transaction paperwork
  • Create service appointments and review repair order invoices for retail service work performed
Requirements
  • Demonstrate exceptional communication skills and ability to build strong relationships
  • Display confidence in self, the product, and CarMax
  • Ability to balance customer needs and business requirements
  • High School Diploma or equivalent required; sales and customer service experience preferred
  • Valid Driver's License required
About CarMax

CarMax is a leading retailer of used cars, with over 200 locations nationwide. We are committed to delivering an honest, transparent, and high-integrity experience to our customers. Our team of over 25,000 associates work together to deliver iconic customer experiences and help every associate grow their career and achieve their best.



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