Technology Support Specialist Position

3 days ago


Juneau, Alaska, United States Juneau School District Full time
Job Summary:
We are seeking a highly skilled and motivated Technology Support Specialist to join our team at the Juneau School District. As a key member of our IT department, you will be responsible for providing top-notch technical support to our staff and students. This is a full-time position working 37.5 hours/week with a competitive salary of $38,351 per year.

About the Job:
In this role, you will work under the supervision of the IT Supervisor and provide a variety of technology support including hardware, software, and professional development. You will troubleshoot and resolve technical issues, maintain computer systems and networks, and train end-users on new technologies. Your ability to communicate technical concepts effectively and work collaboratively with others is essential.

Requirements:
To be successful in this role, you must have a strong understanding of computer systems and technology, as well as excellent problem-solving and communication skills. A typical way to obtain these skills would be: high school diploma, three years of previous information systems experience, one of which may be in a related or equivalent position elsewhere, to include maintaining personal computers, networks and peripherals OR possess an Associate's degree in computer science or related field. Valid Comptia A+ certification required. Applicants without a valid Comptia A+ certificate will be required to earn this certification within twelve months of their date of hire.

Benefits:
This position offers a comprehensive benefits package, including health, dental, vision, and life insurance, Public Employees Retirement System (PERS), and paid sick and vacation days.

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