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Client Relations Supervisor

2 months ago

Tacoma, Washington, United States Compass Group Careers Full time
Job Overview

Position Title: Client Services Manager

Pay Grade: 13

Salary: $80,000

Growth. Opportunity. Excellence.

Canteen is dedicated to enhancing workplace experiences through exceptional food and service solutions. Our offerings encompass markets, office coffee services, snacks, unattended retail, and culinary experiences. We leverage cutting-edge technology to foster connections among employees and improve their work environment.

Our workforce is the cornerstone of our success. Their commitment, teamwork, and enthusiasm drive our growth. We seek individuals who are passionate about customer service and dedicated to excellence.

Key Responsibilities:

  • Ensure high-quality service and communication to maintain and grow the client base.
  • Identify new opportunities within existing accounts.
  • Analyze data for internal business assessments and meetings.
  • Conduct ongoing evaluations of managed business portfolios, focusing on vendor, client, and sector financial performance.
  • Coordinate internal resources to resolve field-related issues.
  • Act as a communication bridge between clients and sectors to ensure all pertinent information is shared.
  • Perform additional duties as required.

Qualifications:

  • Bachelor's Degree required.
  • 3-5 years of relevant experience.
  • Proven ability to prepare, analyze, and present complex business reviews to clients.
  • Strong interpersonal communication and negotiation skills with a focus on customer service.
  • Ability to apply analytical and intuitive judgment for sound decision-making.
  • Excellent problem-solving capabilities.
  • Proficient in Microsoft Word and Excel.

Benefits:

  • Medical, Dental, and Vision Insurance
  • Life and Disability Insurance
  • Retirement Plan
  • Paid Time Off and Holiday Time Off
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Various wellness programs and discounts

Compass Group is an equal opportunity employer.

We are committed to fair treatment of all applicants and associates based on their abilities and experiences, without discrimination.