Laboratory Client Services Manager
23 hours ago
Eurofins USA Environment Testing is seeking a highly skilled and experienced Client Services / Project Manager to join our team. As a key member of our laboratory operations team, you will be responsible for coordinating and managing clients' projects through all phases of laboratory operations.
Key Responsibilities:
- Project set-up and maintenance, including login review and communication of analytical issues
- Client account maintenance, reporting, and invoicing
- Identification of work share facilities and management of purchase orders, task orders, contracts, and change order requests
- Verification of lab compound lists and limits meet project requirements
- Delivery assignment and delivery route management
- Communication of project details to operations and clients
- Management of client relationships and development of client relationships in support of the laboratory mission
Requirements:
- BS/BA in Chemistry/Sciences or related field (four years related experience may substitute for a degree)
- Authorization to work in the United States indefinitely without restriction or sponsorship
- Professional working proficiency in English, including the ability to read, write, and speak in English
- 6 months of client-relationship/customer service experience required; 2-3 years client service experience preferred
Additional Information:
Eurofins USA Environment Testing offers a competitive compensation package, including a base salary range of $67,725 to $71,000 per year, depending on qualifications and experience. We also offer excellent full-time benefits, including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.
We are an Equal Opportunity Employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
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