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Customer Service Specialist

2 months ago

Atoka, Tennessee, United States Aire Serv Full time

Position Overview:
As a vital member of our team, you will handle incoming calls with professionalism and courtesy. Your role will involve:

  • Engaging with Customers: Address customer inquiries and provide assistance in a timely manner.
  • Sales and Marketing: Promote additional services to enhance customer satisfaction and drive business growth.
  • Order Management: Process work orders efficiently and follow up on customer requests.
  • Complaint Resolution: Tackle customer complaints with empathy and effective solutions.

Key Responsibilities:
Maintain a positive and productive atmosphere while ensuring that all customer interactions reflect the values of Aire Serv.