Part-Time Overnight Auditor

10 hours ago


Richmond, Virginia, United States The Westin Richmond Full time
POSITION PURPOSE

Create a lasting impression on our guests as you welcome them to The Westin Richmond and ensure a smooth departure. As the face of our hotel, you will be the first point of contact for our guests, setting the tone for their stay.

We are seeking a friendly, outgoing, and professional individual who can effectively greet and bid farewell to our guests. The ideal candidate will possess excellent communication skills, be able to delegate tasks, and demonstrate initiative in resolving issues.

This part-time role requires the ability to work independently with minimal supervision, making it an ideal fit for someone who enjoys working alone and is self-motivated. Weekend availability is a must, and the successful candidate will be able to work effectively during the overnight shift.

Responsibilities
  • Provide exceptional customer service to our guests
  • Manage the front desk and ensure a smooth check-in and check-out process
  • Delegate tasks and responsibilities to other team members as needed
  • Resolve issues and concerns in a professional and timely manner
  • Work effectively during the overnight shift with minimal supervision
Requirements
  • Two to four years' experience in Front Office/Housekeeping/Guest Services
  • At least two years' experience as a Night Auditor
  • Excellent communication and interpersonal skills
  • Ability to work independently and make decisions with minimal supervision
  • Weekend availability required


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