Part-Time Overnight Hotel Representative

2 weeks ago


Richmond, Virginia, United States The Westin Richmond Full time
POSITION PURPOSE

Create a lasting impression as you welcome and bid farewell to our guests, ensuring a seamless and memorable experience.

We seek a friendly, outgoing, and professional individual with excellent communication skills to join our team as a Part-Time Overnight Auditor. As the face of our hotel, you will be responsible for creating a warm and inviting atmosphere, making our guests feel valued and appreciated.

The ideal candidate will be able to work independently with minimal supervision, demonstrating initiative and a proactive approach to problem-solving. Strong organizational and time management skills are essential, as well as the ability to work effectively in a fast-paced environment.

We require the successful candidate to have a minimum of two to four years' experience in Front Office/Housekeeping/Guest Services, with a strong background in Night Auditor experience. Weekend availability is a must, and the ability to work independently is highly desirable.

Key Responsibilities:

  • Provide exceptional guest service, ensuring a warm and welcoming experience for all visitors.
  • Manage the front desk and night audit functions, maintaining accurate records and resolving any issues that may arise.
  • Work collaboratively with other departments to ensure seamless communication and a high level of customer satisfaction.
  • Develop and maintain a strong understanding of hotel policies and procedures, ensuring compliance and adherence to company standards.

What We Offer:

  • A competitive hourly rate and opportunities for career advancement.
  • A dynamic and supportive work environment, with a focus on employee development and well-being.
  • The chance to work for a reputable and established hotel brand, with a strong commitment to excellence and customer satisfaction.


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