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Restaurant Operations Manager

2 months ago

Gresham, Oregon, United States DQ of Tyler Full time

About DQ Tyler

DQ Tyler is a locally owned and operated restaurant chain committed to serving hot, fresh food and excellent cool treats in a clean, friendly environment, quickly. We value teamwork and challenge each other to achieve high standards.

Job Summary

The Assistant Manager helps ensure that the restaurant operates smoothly and in a high state of cleanliness, providing strong leadership and supervision to the staff. He or she manages and trains the staff to provide exceptional service to customers in a timely, courteous, efficient, and accurate manner, and ensures they follow proper sanitation standards and keep all areas clean and sanitary at all times.

Responsibilities

  • Manage and train staff to provide exceptional customer service
  • Ensure the restaurant operates smoothly and in a high state of cleanliness
  • Supervise staff and provide strong leadership
  • Manage inventory and perform light maintenance duties
  • Aid staff with accommodations and make decisions within the normal scope of day-to-day business
  • Communicate verbally and read/write in English, with a preferred understanding of Spanish

Requirements

  • High school diploma or high school equivalency diploma with some additional coursework or training in restaurant management
  • At least one year of restaurant experience, with previous management experience in a hospitality, food service, or customer service position highly preferred
  • Excellent delegating and time management skills, with the ability to work in a fast-paced environment
  • Professional dress and behavior, with a commitment to a drug-free, professional workplace

Working Conditions

The position is always on the move, and the employee will be standing and walking for many hours without sitting. They must be able to lift up to 20 pounds unless they need assistance, which a team member can provide.