Medical Support Specialist

4 days ago


Denver, Colorado, United States UC Health Full time

Job Summary:

UCHealth is seeking a highly skilled Medical Support Specialist to join our Central Access Support Team. As a key member of our team, you will be responsible for determining the impact of requests on decision trees and maintaining organization standards.

Key Responsibilities:

  • Review requests to determine their impact on standard workflows, decision trees, organizational standards, or system configuration.
  • Facilitate and triage the priority of requests, complete configuration, conduct user testing, and close the loop with practice.
  • Work with clinic leadership to provide recommendations on templates and improve utilization.
  • Audit templates within practice and educate/intervene where there is an impact to access metrics, standard workflows, decision trees, organizational standards, or system configuration.

Requirements:

  • Critical thinking skills and decisive judgment.
  • The ability to work with minimal supervision.

What We Offer:

  • A Five Year Incentive Bonus to recognize employee contributions to our success in quality, patient experience, organizational growth, financial goals, and tenure with UCHealth.
  • Full medical, dental, and vision coverage.
  • Retirement plans, including 403(b) matching.
  • Employer-paid life and disability insurance with additional buy-up coverage options.
  • Tuition and continuing education reimbursement.

UCHealth is an Equal Opportunity Employer:

UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. We are committed to creating a work environment that is inclusive, equitable, and welcoming to all employees, patients, and customers. We do not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations when they do not impose an undue hardship on the organization.



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