Customer Service Representative

2 days ago

York, Pennsylvania, United States Safelite Group, Inc. Full time
Unlock a Fulfilling Career at Safelite

Safelite Group, Inc. is more than just an auto glass company. We're a team of dedicated professionals who strive to deliver exceptional customer experiences. As a Customer Advocate, you'll be the first point of contact for our customers, providing top-notch service and support to ensure their satisfaction.

What You'll Get
  • A competitive weekly base pay starting at $18/hour.
  • A comprehensive benefits package valued at over $10k*, including a 401(k) plan with company matching, medical coverage plans tailored to your needs, and a commitment to work/life balance through our paid time off (PTO) programs, company holidays, and paid volunteer days.
  • Up to $5,250 annually in tuition reimbursement.
  • Paid training and all the tools and resources you'll need to succeed.
  • View all our health, wealth, and life offerings at .
What You'll Do
  • Welcome in-shop customers and resolve their concerns efficiently, often finding creative solutions.
  • Manage incoming calls, emails, and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale, and same-day reschedules/cancellations.
  • Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts, and missing information.
  • Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders, and processing credit memos and rebills.
  • Review orders from the national contact center and manage dealer part orders and special accounts.
  • Perform all other duties as assigned.
What You'll Need
  • A High School Diploma/GED/Equivalent.
  • 1-3 years of telephone operations or business administration experience.
  • The ability to provide world-class customer service in a fast-paced operation.
  • A professional appearance and the ability to wear personal protective equipment.
  • Ability to travel up to 10%.


Diversity and Inclusion
Safelite welcomes everyone and values our diverse workforce and suppliers. We're proud to be an equal opportunity employer. Learn more at .

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

This position description is not all-inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA, and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee, and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.

  • Customer Service Representative

    3 weeks ago

    York, Pennsylvania, United States Luxury Bath Technologies Full time

    About Luxury Bath TechnologiesLuxury Bath Technologies is a leading manufacturer and installer of acrylic bath remodeling fixtures. Our mission is to enrich the lives of those we touch by providing attractive, durable, and maintenance-free bath remodeling solutions.Job SummaryWe are seeking a highly organized and detail-oriented Customer Service...

  • Customer Service Representative

    3 weeks ago

    York, Pennsylvania, United States Luxury Bath Technologies Full time

    About Luxury Bath TechnologiesLuxury Bath Technologies is a leading manufacturer and installer of acrylic bath remodeling fixtures. Our mission is to enrich the lives of those we touch by providing high-quality, durable, and maintenance-free bath remodeling solutions.Job SummaryWe are seeking an experienced Call Center Agent to join our growing team. As a...

  • Customer Service Representative

    2 weeks ago

    York, Pennsylvania, United States A. Duie Pyle Full time

    Customer Service RepresentativeA. Duie Pyle is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for all customer inquiries, providing world-class service and support to our customers.Key Responsibilities:Provide exceptional customer service via phone,...

  • Customer Service Representative

    2 weeks ago

    York, Pennsylvania, United States Fort Dearborn Full time

    Customer Service RepresentativeFort Dearborn, a leading prime label and packaging supplier, is seeking a skilled Customer Service Representative to join our team.About the RoleWe are looking for a highly motivated and customer-focused individual to provide world-class service to our customers. As a Customer Service Representative, you will be responsible for...

  • Customer Service Representative

    2 weeks ago

    York, Pennsylvania, United States Rutter's Full time

    Customer Service Representative Job Description **Job Summary:** We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Rutter's. As a key member of our Customer Service department, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any...

  • Customer Service Representative

    3 weeks ago

    York, Pennsylvania, United States Wal-Mart Stores , Inc. Full time

    {"title": "Customer Service Representative", "content": "Be the Face of WalmartAs a Customer Service Representative at Walmart, you play a vital role in creating a positive experience for our customers. You will be the first and last point of contact for many customers, making a lasting impression on their shopping experience.Key Responsibilities:Provide...

  • Customer Service Representative

    4 weeks ago

    York, Pennsylvania, United States rabbittransit Full time

    About the Role:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at rabbittransit. As a key member of our customer service department, you will play a vital role in providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Answer...

  • Customer Service Representative

    1 week ago

    York, Pennsylvania, United States Alternative HR LLC Full time

    Job DescriptionCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients through phone, email, and chat.Key ResponsibilitiesRespond to...

  • Customer Service Representative

    3 weeks ago

    York, Pennsylvania, United States Bunzl Distribution USA Full time

    **Job Summary**Bunzl Distribution USA is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and serving as a liaison between our sales staff and customers.**Key...

  • Customer Service Representative

    3 weeks ago

    York, Pennsylvania, United States Luxury Bath Technologies Full time

    About Luxury Bath TechnologiesWe are a leading manufacturer and installer of attractive, durable, and maintenance-free bath remodeling fixtures. Our goal is to enrich the lives of those we touch by beautifying bathrooms across North America.Job SummaryWe are seeking an experienced Customer Service Representative to join our team at our York, PA office. The...

  • Customer Service Representative

    5 days ago

    York, Pennsylvania, United States Rutter's Full time

    Customer Service Representative - Part-TimeRutter's is seeking a highly skilled and customer-focused Part-Time Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may...

  • Customer Service Representative

    4 days ago

    York, Pennsylvania, United States Tricia Melnichak - State Farm Agent Full time

    Customer Relations RepresentativeAre you a people person with a passion for helping others? Do you enjoy working in a fast-paced environment where no two days are ever the same? If so, we may have the perfect opportunity for you!Responsibilities:Establish and maintain strong relationships with customers to understand their insurance needs and provide...

  • Customer Service Representative

    2 weeks ago

    York, Pennsylvania, United States Bunzl Distribution USA Full time

    Job SummaryBunzl Distribution USA is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely manner, and serving as a liaison between our sales staff and customers.Key ResponsibilitiesAnswer...

  • Customer Service Representative

    3 weeks ago

    York, Pennsylvania, United States Kennebunk Savings Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Kennebunk Savings. As a key member of our banking team, you will be responsible for providing exceptional customer service, processing transactions accurately and efficiently, and maintaining a working knowledge of our company's...

  • Customer Service Representative

    4 weeks ago

    York, Pennsylvania, United States Rollins Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Rollins. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers via phone, email, and in-person...

  • Customer Service Representative

    2 weeks ago

    York, Pennsylvania, United States Bunzl Distribution USA Full time

    Job SummaryThe Customer Service Representative will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely and professional manner. This role requires strong communication skills, problem-solving abilities, and a passion for delivering excellent customer experiences.Key...

  • Customer Service Representative

    3 weeks ago

    York, Pennsylvania, United States Bunzl Distribution USA Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Bunzl Distribution USA. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely manner, and serving as a liaison between our sales staff and customers.Key...

  • Customer Service Representative

    2 weeks ago

    York, Pennsylvania, United States Domino's Pizza LLC Full time

    About the JobWe're looking for a talented Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our store team, you'll be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our store.Key ResponsibilitiesProvide top-notch customer service to our customers, ensuring their needs...

  • Customer Service Representative

    4 days ago

    York, Pennsylvania, United States Alternative HR Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients through various communication channels, including phone, email, chat, and social media.Key...

  • Customer Service Representative

    4 weeks ago

    York, Pennsylvania, United States Bunzl Distribution USA Full time

    Job SummaryBunzl Distribution USA is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...